Inquiry Contact Form Template
Catch every inquiry the moment it lands, route it to the right person, and stop losing warm leads to a shared inbox nobody owns.
A shareable inquiry contact form that captures the visitor, the request, and the urgency in one pass. Submissions flow straight into HubSpot, Slack, or Google Sheets so the right rep picks it up before the lead cools off.
Why use a inquiry contact form?
What's included in this template
14 fields — customize any field or add new ones with AI.
Need different fields?
Tell the AI what to change — "add a budget dropdown" or "remove phone number" — and it edits the form instantly. Every field type above can be added, removed, or relabeled through the chat interface.
Key features of this inquiry contact form template
Everything you need to launch this form in minutes, share it with your team, and collect submissions reliably.
Smart routing by inquiry type
The "Type of inquiry" dropdown can trigger different webhooks — sales leads go to your AE channel, support questions go to the help desk, partnerships go to BD. One form, three destinations.
Instant Slack pings
Every submission posts to a Slack channel within 1–2 seconds, with the inquirer name, company, and message already formatted. The first rep to claim it owns the follow-up.
HubSpot contact sync
New inquiries create or update a contact record automatically, with the form fields mapped to standard HubSpot properties. No copy-pasting from email into the CRM.
Spam-resistant by design
Required fields, contact-method validation, and the agreement checkbox filter out drive-by bot submissions without breaking the experience for real prospects.
File attachments for context
Prospects can drop a brief, RFP, or screenshot directly into the form — your team sees it in the same record, not as a separate email thread.
Mobile-ready out of the box
Roughly half of B2B inquiries come from phones now. The form renders cleanly on small screens with proper input types for email, phone, and date fields.
Perfect for
How to use this template
Open the template
Click "Use this template free." Flexform loads the form instantly — no account needed to preview.
Customize with AI
Type what you want to change in the chat: fields to add or remove, rename labels, change field types, or rearrange pages.
Connect & publish
Link to HubSpot or Slack with one click, then embed on your site or share the link.
Ways to use this template
B2B SaaS website "contact sales" page
Replace the generic mailto link with a form that qualifies the lead before it hits the AE. Budget and team size routes enterprise inquiries to senior reps and SMB inquiries to the self-serve flow.
Agency new-business intake
Capture project scope, budget, and timeline in one go, then auto-attach the brief to the right partner in Slack. The agency lead sees a real project request, not "hi, do you do websites?"
Consulting firm referral inquiries
Track who referred each lead and which service line they need. Every record syncs to HubSpot with the referral source set as a custom property for accurate attribution.
Local service business quote requests
Plumbers, contractors, and movers use it to collect job details, timing, and photos of the work before quoting — which cuts the back-and-forth from 4 emails to 1.
Partnership and BD outreach inbox
Separate co-marketing pitches, integration requests, and reseller inquiries with a single dropdown so each lands in front of the person actually authorized to respond.
Trade-show follow-up form
QR code at the booth points to this form. Visitors fill it on their own phones, you skip the badge-scanner export, and HubSpot has the lead before they board their flight home.
Workflow integrations
Connect this form to your existing tools with no middleware. Every submission triggers your workflow automatically.
Real-time sync
Data appears in your CRM or spreadsheet within 1–2 seconds of submission — no cron jobs, no delays.
Conditional routing
Route submissions to different Slack channels, HubSpot pipelines, or Airtable bases based on field values.
Two-way data flow
Pre-fill form fields with CRM data for returning visitors. Update existing records instead of creating duplicates.
Why choose Flexform?
Frequently asked questions
How is an inquiry form different from a regular contact form?
A contact form just collects a name and a message. An inquiry form asks the 4 or 5 follow-up questions a rep would ask anyway — type of request, budget, timeline, best channel — so the first reply can actually be useful instead of "hi, can you tell me more?"
Can I route different inquiry types to different teams?
Yes. Each value in the "Type of inquiry" dropdown can trigger its own workflow — sales goes to the AE Slack channel and HubSpot, support goes to your helpdesk, partnerships go to BD. One form covers all three without confusing the inquirer.
Will submissions sync with HubSpot automatically?
They will. New inquiries create or update a HubSpot contact in real time, with form fields mapped to standard properties. Your team works out of HubSpot, not out of a form-submission email.
Can I change the fields after I publish the form?
Edit the form anytime — either by hand or by describing what you want in plain English to the AI ("add a field for company size and make it required"). Changes go live immediately, and the share link stays the same.
Does it work on mobile?
Every form is mobile-first. If you ship a native Android or iOS app, you can embed the same form inside it using the FlexForm Kotlin Multiplatform SDK instead of opening a web view.
How do I share it without building a landing page?
Every form gets a hosted share link the moment you save it. Drop the link in an email signature, a QR code, a Calendly intro page, or a social bio — no website required.
Is it really free to use?
Yes. The free forever plan includes unlimited form creation, the share link, and core integrations. You only need to upgrade if you hit the higher submission volumes or want advanced workflow features.
Can prospects upload files with their inquiry?
They can. The file upload field accepts PDFs, images, and common document types, so a prospect can attach a brief, an RFP, or a screenshot of the problem they need solved.
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Use this inquiry contact form template free
Open the template, customize with AI, connect your tools, and publish — in under 5 minutes.
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