Customer Testimonial Form Template

Customer success managers collecting renewal-time quotes, marketing teams building case studies, founders gathering social proof before a launch, SaaS account executives sourcing logos for the homepage, agency owners requesting reviews after a project wraps, community managers running a customer-of-the-month feature, and PR teams gathering quotes for press releases.

The testimonial form templates floating around the internet are mostly Google Docs with five questions and no consent field. That's fine until your CMO asks "do we actually have permission to use this person's face on the homepage?" and nobody can find the email thread. FlexForm starts you with a form that already includes the signature, the publication permission, the LinkedIn-tag opt-in, and the file uploads — and then lets you reshape it in plain English. Type "add a question asking which of our features they used most" or "remove the LinkedIn question, we don't use it" into the AI editor and the form updates without you touching any settings. When a customer submits, a Slack message hits your marketing channel and a row appears in Google Sheets or a HubSpot contact note, so the people who turn quotes into content actually see them. You can share it as a link in a renewal email, embed it on your customer portal, or drop it into a native mobile app using our Kotlin Multiplatform SDK for Android and iOS. There's a free forever plan, so a small team can collect their first 10 testimonials without paying anything — and the data and consent records are yours to keep.