Order Form Template
Take product orders without setting up a full ecommerce store — one shareable link your customers fill out from any device.
A complete online order form that captures customer details, product line items, shipping and billing addresses, and payment preferences in a single submission. Small businesses share one link, customers order from their phones, and every detail lands in your inbox or spreadsheet ready to fulfill.
Why use a order form?
What's included in this template
14 fields — customize any field or add new ones with AI.
Need different fields?
Tell the AI what to change — "add a budget dropdown" or "remove phone number" — and it edits the form instantly. Every field type above can be added, removed, or relabeled through the chat interface.
Key features of this order form template
Everything you need to launch this form in minutes, share it with your team, and collect submissions reliably.
Line items that match your catalog
Add as many products and variants as you sell — sizes, colors, bundles — without forcing customers to type SKUs.
Conditional billing address
When a customer ticks "billing same as shipping," the billing fields hide automatically. One less thing to scroll past.
Instant order notifications
Every new order pings a Slack channel or email inbox so you can start packing within minutes instead of hours.
Spreadsheet-ready output
Submissions land in Google Sheets in the same columns every time, so a packing list is one filter away.
Mobile-friendly checkout flow
8 of every 10 customers will open the link on a phone. The form is built for thumb-typing, not desktop.
Custom branding
Add your logo, change the colors to match your packaging, and the form stops looking like a generic Google Form.
Perfect for
How to use this template
Open the template
Click "Use this template free." Flexform loads the form instantly — no account needed to preview.
Customize with AI
Type what you want to change in the chat: fields to add or remove, rename labels, change field types, or rearrange pages.
Connect & publish
Link to Google Sheets or Slack with one click, then embed on your site or share the link.
Ways to use this template
Home baker taking weekend pre-orders
Post the link in an Instagram story every Tuesday for Saturday pickup. Customers choose pastries, quantity, and a pickup time slot. The list is sorted in Sheets by pickup time before Friday-night prep.
Print shop with custom merchandise
Capture a customer's artwork upload, garment type, size breakdown, and shipping address in one form. The order notes field handles anything unusual — sleeve placement, specific Pantone codes, rush requirements.
Market vendor running pre-orders for pickup
Replace the pen-and-paper sign-up at the booth with a QR code. Saturday shoppers fill out the form during the week, you prep exact quantities, and waste drops dramatically.
Side-hustle Etsy seller bypassing platform fees
Send returning customers a direct order link so they pay through Venmo or Stripe instead of paying Etsy's 6.5% transaction cut. Same products, far better margins on repeat business.
Wholesale order intake from cafes or boutiques
B2B buyers fill in their business name, requested quantities per SKU, delivery week, and net-30 vs. prepay. You quote and confirm via email without juggling a separate wholesale platform.
Limited-drop or pre-launch order capture
Open the form for 48 hours during a product drop, close it when stock runs out, and fulfill from a single clean submission list instead of racing to keep an ecommerce inventory count accurate.
Workflow integrations
Connect this form to your existing tools with no middleware. Every submission triggers your workflow automatically.
Real-time sync
Data appears in your CRM or spreadsheet within 1–2 seconds of submission — no cron jobs, no delays.
Conditional routing
Route submissions to different Slack channels, HubSpot pipelines, or Airtable bases based on field values.
Two-way data flow
Pre-fill form fields with CRM data for returning visitors. Update existing records instead of creating duplicates.
Why choose Flexform?
Frequently asked questions
Can I actually take payments through this form?
The form itself captures the order and the customer's preferred payment method — for example "Venmo," "Stripe link," or "bank transfer." For direct in-form card capture, most small sellers connect a Stripe payment link in a confirmation message or follow up by email. It keeps the form free of PCI overhead while still moving orders through quickly.
How do I add or change product options later?
Open the form, click the AI editor, and type something like "add a new size XXL to the size dropdown" or "remove the chocolate option, sold out." The change is live in a few seconds. You never touch a settings menu or rebuild the form from scratch.
Where do the orders actually go after a customer submits?
Every submission is stored in your FlexForm dashboard. You can also pipe them to Google Sheets, send a Slack alert to your fulfillment channel, or create a new HubSpot contact — all set up in a few clicks under integrations. Most small businesses run on Sheets plus Slack and need nothing else.
What happens if a customer abandons the form halfway?
Partial submissions are not saved unless you turn on draft-saving in the form settings, which works for logged-in customers. For one-off public order forms, only completed orders are recorded, which keeps your spreadsheet clean of half-finished entries.
Can I limit how many of an item someone orders?
Yes. The quantity field accepts a minimum and maximum, so you can cap an order at, say, 12 cupcakes per customer during a launch. You can also hide a product entirely with a one-line AI edit once it sells out.
Does this work for B2B and wholesale orders too?
It handles wholesale fine. Add fields for business name, tax ID, requested terms, and a free-text notes block for SKU-by-SKU quantities. Many small wholesalers prefer this over a full B2B platform because the form is faster to update when a product list changes.
Can I embed the order form inside my own app or website?
You can drop it onto a website with a single embed snippet, share the standalone link anywhere, or — if you ship a native mobile app — use the Kotlin Multiplatform SDK to render the same form natively inside Android and iOS without rebuilding it.
Is there a limit on how many orders I can receive?
The free plan handles a real working volume for most side-hustles and small shops. If you start running campaigns or seasonal drops with hundreds of orders a day, the paid plans lift the cap and add higher-volume integrations.
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Use this order form template free
Open the template, customize with AI, connect your tools, and publish — in under 5 minutes.
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