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IT Request Form Template

IT request forms replace email chains and walk-up requests with a structured queue. This template routes requests to the right team (Hardware, Software, Network, Access) via Slack and logs everything in Google Sheets.

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AI customizable

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✓ Free forever plan✓ Embed on any website✓ GDPR compliant✓ No code required

What's included in this template

9 fields — customize any field or add new ones with AI.

Short textRequester name✱
EmailRequester email✱
DropdownDepartment
DropdownRequest type✱
DropdownPriority✱
Long textDescription of issue or request✱
Short textDevice or system affected
DateRequired by date
File uploadScreenshot or attachment

Need different fields?

Tell the AI what to change — "add a budget dropdown" or "remove phone number" — and it edits the form instantly. Every field type above can be added, removed, or relabeled through the chat interface.

How to use this template

1

Open the template

Click "Use this template free." Flexform loads the form instantly — no account needed to preview.

2

Customize with AI

Type what you want to change in the chat: fields to add or remove, rename labels, change field types, or rearrange pages.

3

Connect & publish

Link to Slack or Google Sheets with one click, then embed on your site or share the link.

Workflow integrations

Connect this form to your existing tools with no middleware. Every submission triggers your workflow automatically.

SlackGoogle Sheets
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Real-time sync

Data appears in your CRM or spreadsheet within 1–2 seconds of submission — no cron jobs, no delays.

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Conditional routing

Route submissions to different Slack channels, HubSpot pipelines, or Airtable bases based on field values.

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Two-way data flow

Pre-fill form fields with CRM data for returning visitors. Update existing records instead of creating duplicates.

Frequently asked questions

Can different request types route to different Slack channels?

Yes. Use conditional Slack actions: Hardware → #it-hardware, Software → #it-software, Network → #it-network, Access → #it-access.

Related templates

Use this it request form template free

Open the template, customize with AI, connect your tools, and publish — in under 5 minutes.

No signup required · Free forever plan